Frequently Asked Questions

General Questions

What is ChopeMyDate?

ChopeMyDate is a wedding planning platform that helps couples in Singapore easily locate vendors and manage their progress.

How do I create an account?

Simply click on the "Sign Up" button on our homepage and fill in your details. You'll need to provide a valid email address.

Is ChopeMyDate free to use?

Yes, free to use for couples who require planning tools and guides.

Booking & Payments

How do I book a venue?

After finding your preferred venue, contact the vendor and connect! You'll need to provide some details and may need to pay a deposit.

What payment methods do you accept?

We currently do not manage payments directly. Please contact the respective vendors of interest!

What is your cancellation policy?

Cancellation policies vary by venue. Please check the specific terms before booking. Generally, deposits are non-refundable.

Venue & Vendor Questions

How many venues are listed on ChopeMyDate?

We currently partner with multiple venues across Singapore, with new locations added regularly.

Can I see venue availability in real-time?

Yes, our platform shows real-time availability for all partnered venues to help you make informed decisions.

Can I book vendors through ChopeMyDate?

Yes! Our team is working to include this feature to book vendors like venues, photographers, caterers, florists, and other wedding professionals.

Account & Technical Support

How do I reset my password?

At ChopeMyDate, we are passwordless and use a magic link for users to log in!

How can I update my wedding details?

Log in to your account and navigate to your shared profile where you can edit all your wedding details.

Who do I contact for technical support?

For any technical issues, please email support@chopemydate.com!

Other Questions

Do you offer wedding planning services?

While we don't provide full wedding planning services, our platform includes tools to help you organize and manage all aspects of your wedding.

Can I change my wedding date after booking?

Date changes are subject to venue availability and may incur additional fees. Please contact the venue directly for date change requests.

How far in advance should I book my venue?

We recommend booking at least 9-12 months in advance for popular dates (weekends, holidays), though some venues may have availability with shorter notice.